IT Services from A to Z

Unity Web specializes in providing computer serviceses for companies and Small and Medium Entrerprises (SMEs). With our experience and know-how we assist the customer in his choice of new technologies.

Audit of the IT environment

We carry out a diagnosis of the IT environment in order to prepare a comprehensive report of the hardware, software and network architecture. This audit aims to point out eventual weaknesses of the IT infrastructure. We then prepare a report with all recommendations that will help you upgrade your IT environment globally.

Remote Technical Support

During a power failure or a computer glitch your company employees can contact us by phone. A specialist will accompany and support you to resolve the problem. Upon demand and your authorization, we could use distance-access tools in order to remotely take over the computer or the failing systems; this way of intervention allows to resolve problems quickly while economizing time and money.

Onsite Intervention

When we are unable to resolve the problem with remote access we will send a technician on site which will ensure the implementation of any new software and if needed will replace defective equipment.

Updating and regular maintenance

Our team supervises and maintains on a regular basis all the computer facilities for the proper functioning of your IT environment as a whole. We have specific procedures for updating and management of your systems as well as monitoring in case of trouble.

Choice of the strategy and policies

We pay a lot of attention to our hosting and back up strategy in order to safeguard our customer’s data. In case of Disaster, our strategy takes all its importance, because it aims to reduce the time and the impact of service disruption. We have implemented automated backup systems for our customers and strongly advise them to perform back up’s of their IT environment.

Monitoring and advice

Technological change advance at high speed and the deployment of this new technology can be expensive. We always listen our customer in order to accompany him in choosing the appropriate technology, based in his own needs and anticipating technological developments.

We are aware of the responsiveness, professionalism and expertise that SME's require. To better meet these requirements, our staff receives regular training in order to responds to all new challenges.